Introduction

This Privacy Policy outlines how Enfiity ("we," "us," or "our") collects, uses, shares, and protects the personal information of users ("you" or "your") of our Enfiity app ("app"). By using our app, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

Information We Collect

We may collect the following types of information:

a. Personal Information: When you register for an account or use certain features of the app, we may collect personal information, such as your name, email address, phone number, date of birth, and payment information.

b. Usage Information: We may collect information about how you use the platform, such as the features you access, the content you view, and the time and duration of your activities.

c. Device and Technical Information: We may collect information about the devices you use to access the platform, including device model, operating system, browser type, and IP address.

d. Location Information: With your consent, we may collect information about your precise or approximate location, as determined by your device's GPS or other location services.

e. Communications: We may collect information from your communications with other users, professionals, or us, including messages, reviews, and feedback.

How We Use Your Information

We may use your information for the following purposes:

a. To provide, maintain, and improve the platform and its services.

b. To personalize your experience and show you relevant content, professionals, and promotions.

c. To facilitate transactions, bookings, and communications between you and other users or professionals.

d. To send you updates, newsletters, and marketing communications, subject to your communication preferences.

e. To monitor and analyze usage and trends to improve the app's functionality and user experience.

f. To detect, prevent, or address fraud, security, or technical issues.

How We Share Your Information

We may share your information in the following circumstances:

a. With other users or professionals when you use the platform features, such as booking a session or participating in a group.

b. With third-party service providers that help us operate and maintain the platform or provide other services on our behalf, such as payment processing, data analysis, or customer support.

c. With law enforcement, government agencies, or other third parties if we believe it is necessary to comply with legal or regulatory requirements, protect our rights, or ensure the safety of our users and the public.

d. In connection with a merger, acquisition, or other business transaction that involves the transfer of our app or user information to another company.

Cookies and Tracking Technologies

We may use cookies and other tracking technologies to collect and store information about your use of the platform. You may disable cookies in your device or browser settings, but doing so may affect the functionality of the app.

Third-Party Services

Our app may contain links to or integration with third-party websites, applications, or services. This Privacy Policy does not apply to the information practices of those third parties, and we encourage you to review their privacy policies before providing them with your personal information.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission or storage system can guarantee complete security, and we cannot ensure or warrant the security of your personal information.

Data Retention

a. We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal or contractual obligations, or for other legitimate business purposes.

b. You may request deletion of your personal information by contacting us, subject to any applicable legal or contractual requirements.

International Data Transfers

Your personal information may be transferred to and processed in countries other than the country in which you are located. By using the platform, you consent to the transfer of your personal information to countries that may have different data protection laws than your country of residence.

Your Privacy Rights

Depending on your jurisdiction, you may have certain rights with respect to your personal information, such as the right to access, correct, or delete your personal information, or the right to object to or restrict our processing of your personal information. You can exercise these rights by contacting us using the contact information provided below.

Do Not Track

a. Our platform may does not currently respond to "Do Not Track" signals or similar mechanisms.

b. You may be able to disable certain tracking technologies, such as cookies, through your device or browser settings.

Third-Party Analytics

a. We may use third-party analytics providers, such as Google Analytics, to collect and analyze information about how users use the app.

b. These providers may use cookies or other tracking technologies to collect information about your use of the app and other websites and online services.

c. For more information about Google Analytics and how it collects and processes data, please visit https://policies.google.com/privacy.

Third-Party Advertising

a. We may use third-party advertising partners, such as Google Ads or Facebook Ads, to display advertisements on the app and other websites and online services.

b. These partners may use cookies or other tracking technologies to collect information about your use of the app and other websites and online services.

c. For more information about how Google Ads and Facebook Ads collect and process data, please visit their respective privacy policies.

Use of Cookies and Similar Technologies

a. We may use cookies, web beacons, and other similar technologies to collect information about your use of the platform and to improve your user experience.

b. Cookies are small data files that are stored on your device when you access the platform. Web beacons are small graphic images embedded in a web page or email that allow us to track your interactions with the platform.

c. We may use cookies and similar technologies to remember your preferences, personalize your experience, and show you relevant content and advertisements.

d. You may be able to disable cookies or limit certain tracking technologies through your device or browser settings, but doing so may affect the functionality of the app.

Automated Decision-Making

a.We may use automated decision-making technologies, such as machine learning algorithms, to provide and improve our services.

b. These technologies may analyze your personal information and activity on the app to make predictions or decisions about your preferences, behavior, or risk of certain outcomes.

c. We take appropriate measures to ensure the accuracy, fairness, and transparency of our automated decision-making processes.

Data Security and Retention

a. We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission or storage system can guarantee complete security, and we cannot ensure or warrant the security of your personal information.

b. We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal or contractual obligations, or for other legitimate business purposes.

c. You may request deletion of your personal information by contacting us, subject to any applicable legal or contractual requirements.

International Data Transfers

a. Your personal information may be transferred to and processed in countries other than the country in which you are located. By using the platform, you consent to the transfer of your personal information to countries that may have different data protection laws than your country of residence.

b. We take appropriate measures to ensure the legality and security of international data transfers, such as standard contractual clauses or Privacy Shield certification.

Changes to This Privacy Policy

a. We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors.

b. We will notify you of any material changes by posting the updated Privacy Policy on the app or by sending you an email or other notification.

c. Your continued use of the app after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

AI Integration

We have judiciously augmented our operational matrix through the seamless amalgamation of Artificial Intelligence (AI). This technological cornerstone enhances data analysis precision, optimizes user experience, and facilitates the presentation of tailored content. Your privacy remains sacrosanct, as AI deployment rigorously adheres to the safeguards stipulated within this policy. Should you require further elucidation regarding our AI practices or any facet of this policy, our dedicated personnel stand prepared to extend requisite clarity. This modification incorporates the stipulated addition concerning AI and its alignment with the preceding text. If any further adjustments or refinements are necessary, please do not hesitate to communicate your preferences.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at enfiity@team.com

ENFIITY